Data Protection Policy

ea77bd Privacy Policy

ea77bd treats the protection of your personal information as its top priority. This policy clearly describes how we collect, use, and keep your information secure.

Last Updated: January 2026

1. Introduction and Scope

ea77bd ("we", "us", or "the platform") operates a safe and reliable online gaming environment for users in Bangladesh. Your privacy matters to us. This Privacy Policy ("Policy") describes what information ea77bd collects from you when you use our website, applications, and related services, how that information is used, and what rights you have.

This Policy applies to all services on the ea77bd platform — including the registration process, login, making deposits, playing games, and contacting customer support. By using our services you agree to the terms of this Privacy Policy. Our services are for persons aged 21 and above only.

We may update this Policy from time to time. For any significant changes we will post a notice on the platform and publish the revised version on this page.

2. Information We Collect

ea77bd collects only the information necessary to operate our services properly. The types of information we may collect are described in detail below.

2.1 Information You Provide Directly

Information you provide directly during account registration and use:

  • Full name
  • Date of birth (for age verification)
  • Email address
  • Mobile number
  • Password (stored in encrypted form)
  • Payment information (bKash, Nagad, Rocket, Upay account numbers, bank account details)
  • National ID card or passport number (for identity verification where applicable)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

  • IP address and device information
  • Browser type and language settings
  • Operating system information
  • Date, time, and session duration of platform visits
  • A log of the pages you visited and games you played
  • Transaction history (deposits, withdrawals, betting records)

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to manage your session, remember your preferences, and improve platform performance. Cookie settings can be controlled from your browser, though disabling certain cookies may limit the functionality of the service.

3. Purpose of Using Information

ea77bd uses collected information for the following legitimate purposes:

Account Management

Information is used to create, verify, and maintain your account and to confirm your identity.

Financial Transactions

Payment information is required to process deposits, withdrawals, and to prevent fraud.

Customer Support

Information is used to communicate with you, resolve issues, and notify you of important updates.

Security Assurance

Information is analysed to detect and prevent unauthorised access, fraud, and other security risks.

We also use information to improve the quality of platform services, introduce new games and features, and operate responsible gaming programmes. We do not sell your information to advertisers.

4. Information Sharing with Third Parties

ea77bd does not sell or rent your personal information to third parties. However, in certain circumstances we may share a limited amount of information:

4.1 Service Provider Partners

Information may be shared with trusted third parties such as payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and game providers, only to the extent necessary for them to deliver their own services. These partners are bound by confidentiality agreements and may not use the information for any other purpose.

4.2 Legal Obligations

Where disclosure of information to authorities is required by a court order, government directive, or applicable law, we will comply. In such cases we provide only the information legally required.

4.3 Fraud Prevention

Limited information may be shared with relevant agencies to prevent fraud, money laundering, or other unlawful activities.

4.4 Business Transfers

If there is a significant change in ea77bd's business operations (such as a merger or acquisition), user information may be transferred as part of that business change; however, the new owner will be bound to follow this Privacy Policy.

5. Data Security Measures

ea77bd uses industry-standard security technologies and practices to keep your personal and financial information secure. Our security framework includes:

  • SSL Encryption: All data transmissions on our platform are encrypted using SSL (Secure Socket Layer) technology, keeping information exchanges secure.
  • Password Hashing: Your password is never stored in plain form — it is stored as a one-way cryptographic hash.
  • Access Controls: Only authorised staff may access user information, and only to the extent required for a specific need.
  • Regular Security Reviews: Our systems are regularly tested for security vulnerabilities and updated as needed.
  • Data Centre Security: Our servers operate in secure data centres with physical and cyber security measures in place.
  • Suspicious Activity Monitoring: Unusual login attempts or transactions are monitored automatically, and the relevant account is protected if necessary.

However, no method of data transmission over the internet is 100% secure. We make every effort to protect your information, but we cannot guarantee complete security.

6. Data Retention Period

ea77bd retains your information only for as long as necessary. In determining the retention period we consider the following:

  • Active Accounts: All information is retained while your account is active and is used to provide the service.
  • After Account Closure: Even after an account is closed, certain information may be kept for a specified period to meet legal and regulatory requirements.
  • Financial Transaction Records: Transaction records may be retained for an extended period to fulfil financial regulatory requirements.
  • Backup Data: Information stored in system backups is managed by regularly deleting older backups.

7. Your Rights

As a user of the ea77bd platform, you have the following rights regarding your personal information:

Right to Access

You may request to know what information we have collected and stored about you.

Right to Correction

If your profile contains incorrect or outdated information, you may request that it be corrected.

Right to Erasure

In certain circumstances you may request that your information be deleted, subject to legal obligations being maintained.

Right to Object to Processing

In some cases you may object to or request restriction of the processing of your information.

To exercise any of the above rights, please contact our support team via live chat or by emailing [email protected]. We will process your request as promptly as possible.

8. Protection of Minors

ea77bd strictly does not provide services to persons under the age of 21. We verify a user's age at registration and accounts belonging to persons under 21 are not approved.

If we become aware that a minor has registered on our platform, we will immediately close that account and take steps to delete the associated information.

We never intentionally collect information from minors. If a parent or guardian believes their child has registered on our platform, please contact us.

9. External Services and Links

Our platform integrates third-party services such as bKash, Nagad, Rocket, and Upay for payment processing. These services have their own privacy policies, which can be found on their respective platforms.

ea77bd is not responsible for the privacy policies or practices of these third-party services. When you use these services, you are governed by their own terms and privacy policies.

Game providers (such as Pragmatic Play, JILI, PG Soft, Spribe) may collect certain technical information to operate their games, which is governed by their own privacy policies.

10. Notice of Policy Changes

ea77bd may review and update this Privacy Policy from time to time. Changes may occur due to legal changes, the introduction of new services, or security requirements.

For significant changes, we will notify you in the following ways:

  • Displaying a notice when you access the platform
  • Sending a notification to your registered email
  • Updating the "Last Updated" date on this page

Continued use of our platform after changes are made will be considered as your agreement to the updated policy. If you do not agree with the new policy, you may close your account.

Have Questions About Privacy?

If you have any questions about our Privacy Policy, please get in touch with us. Our Bengali-speaking support team is available around the clock to help you.

24/7 Live Chat Support

[email protected]